Collection
Once you receive a confirmation that your products are ready for collection, you may collect them from our warehouse at the address below Mon-Fri 9am-5pm (excluding bank holidays).
Warehouse Address: Unit 5C, Kylemore Park North, Ballyfermot, Dublin - D10 TX39. View on Google Maps.
Please Note: Our warehouse location is meant solely for order collections and does not include a showroom or guarantee the availability of any products that were not confirmed to be in stock prior to your arrival.
Delivery
Most of our products offer two options for delivery:
- Delivery in Dublin (and within 10 miles)
This option may be selected along with assembly on delivery. - Nationwide delivery outside of this area
This option does not offer assembly on delivery at this time.
Please select the appropriate option based on your location when ordering the products.
Stock Status
We source our products from a variety of European suppliers and depending on the product and demand, some products may not be in stock and the delivery time might be prolonged as a result.
To enquire about the stock status of your desired products please call us on our support number.
Returns
We recommend you immediately inspect any goods that we deliver to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
Consumer contracts are protected by the Sale of Goods and Supply of Services Act 1980 (as amended) (“the Act”) and other applicable legislation.
Under the Act the purchaser of goods has a number of rights, including that:
1. Goods must be of merchantable quality – goods should be of reasonable quality taking into account what they are meant to do, their durability and their price; and
2. Goods must be fit for their purpose – they must do what they are reasonably expected to do; and
3. Goods must be as described – the buyer must not be mislead into buying something by the description of goods or services given orally by a salesperson or an advertisement.
You have the right to return products purchased through our website as long as you submit your return request within 10 days of the day you received the products. The products should be in the same condition as you received them in, and must include the packaging and extras.
Once your product has been returned to us and has been inspected by our team, we will contact you to reimburse you the cost of the product(s), minus a fixed 100 EUR restocking fee. You will receive your money within 10 business days after your refund has been approved.
If your product was damaged during shipment, you are exempt from the restocking fee.